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Troubleshooting installation errors

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This article applies only to Backup4all. If you don't have it yet, you must download it first.

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Feb 17, 2023
Backup4all 5.x - 8.x
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If you have problems installing Backup4all on your computer, this is a list of the possible solutions you should try.
  1. Restart the computer and try again.
  2. Disable the antivirus/firewall and try again.
  3. Download and run the full setup of Backup4all from: https://download.backup4all.com/download/setup/b4asetup-full.exe
  4. Try to install Backup4all using the .msi setup from: https://download.backup4all.com/download/setup/b4asetup.msi
  5. Restart the Windows installer service, by following these steps:
  6. Click “Start”, type “services.msc “in the Start Search bar, and press ENTER. If prompted by User Account Control click Continue.
  7. Now locate the “Windows Installer”.
  8. If they are not currently enabled right-click them, and select “Start”.
  9. If the Windows Installer service is already in start mode, please right click on that service and select “stop” and again start the service.
  10. Now restart your computer.