Downloading - FAQ

This section contains answers for frequent questions regarding the downloading process of Backup4all:

On this page: Which file should I download, the .exe, .rar or .zip file? I'm having problems downloading. What should I do? How long does the download take? After downloading when I try to install it I have one of the following errors: "not a valid file ..." OR "error reading ...". What should I do? How can I download Backup4all? I have just downloaded Backup4all and now I can't find it to start the installation. What should I do?

Which file should I download, the .exe, .rar or .zip file?

Each file is downloadable as an executable file and as an archived file (rar or zip). If you have problems downloading the .exe file (security restrictions on your computer) you can download the archived ones, but to unpack it you will need a zip extracting utility.

I'm having problems downloading. What should I do?

If you are having problems downloading the executable files from the Download page, try downloading the .zip files or the .rar files. If you are not able to download those either, send us an email at: support@backup4all.com and we will try to come up with a solution.

How long does the download take?

The setup files have under 25MB, so the download time is not going to be more than 5-10 minutes on a 56K modem. For cable or DSL connections the download time is less than a minute, depending on the speed.

After downloading when I try to install it I have one of the following errors: "not a valid file ..." OR "error reading ...". What should I do?


This error appears because the file was not correctly downloaded. To solve this you will need to download the setup file again from the Free Download page and verify that the size mentioned there is the same as the size of your download. Additionally you might try to download using a different browser (Opera, FireFox, ...). If this problem occurs repeatedly, please contact us.

How can I download Backup4all?

You can download Backup4all by visiting the Download section and clicking on one of the links provided in there, depending on the edition you are interested in. The download should start automatically after you have clicked the appropriate link.

I have just downloaded Backup4all and now I can't find it to start the installation. What should I do?

First you should try and see if the file isn’t on your desktop, as in there it is placed by default. If it is not on your desktop than you must use the Windows search tool to find it. Go to Start->Search->For Files and Folders... and write in there the name of the file you have downloaded (to be sure what name it was, visit the Download page). When you find the file just double-click on it to start the installation. If you can’t find it, you should download it again.

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